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| Customer Profile |
Established Organizations
Universities, Schools
Government Agencies
Military
Multi-Location Companies
Professionals
Your time is at a premium, and you have better things to do than worry about your printing supplies.
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Startups / Budget-Oriented Organizations
Small Offices / Home Offices
Individual Users
Retirees & Students
You don't have a penny to spare, and saving a few bucks on supplies makes a difference to your bottom line.
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| Payment Terms |
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Priority Response on initial order placement for credit terms approval
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Electronic Prepayment Only
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| Service Level |
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Every account has a dedicated team of representatives available via phone, email, or live chat - 'high touch' approach
We take the time to learn your unique needs, and do what it takes to make sure we continue to earn your business over time.
Automatic replenishment available
Custom reporting to fit your organization's needs
Bids / RFQs / RFPs enthusiastically serviced
Order by whatever method is most convenient for you:phone, fax, email, website
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Self-service model
Email support available during business hours, 24 business hour turnaround time
Website ordering only
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| Shipping |
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Complimentary courtesy upgraded shipping
Free shipping on all continental USA orders, regardless of size
We're happy to accommodate special requests, such asAPO/FPO, AK/HI, etc.
Your order will ship from the closest regional distribution center
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Most economical method only, surcharge for exceptions
Surcharge for small orders
Continental US only
You may encounter a delay if we need to wait for the next scheduled replenishment
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| Pricing & Rebates |
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Everyday low pricing offers consistent savings vs. Staples, Office Depot, Office Max
Contract Pricing available to protect you against increases and provide predictability
Custom rebate programs enable your organization to be rewarded for purchases
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Spot pricing determined daily based on market factors
No price protection
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| Earn Money |
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Spread the word within your organization and enjoy generous affiliate program payouts
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Affiliate program not offered
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